Absolute worst!!!!

It has been more than a month trying to get our fibre sorted. 3 debit orders for the courier of a router!! Why would i need 3 routers? And not to speak of the process to be reimbursed…..Hours and hours staying on the line waiting to speak to an agent not to mention the useless whatsapp line. If i have to hear “ super duuuper whatsapp line” once more!!! Why do they only have a sales contact number? Then having to be transferred from sales to the relevant department which takes forever! To debit your account is first priority! Customer service my …. And yet still no internet!