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Fanie B

1 reviews | Active since May 2014

24 Oct 2016, 21:46

absolute nightmare

<p>Dear Web Africa</p> <p>My entire experience from get go has been an absolute nightmare. Your service is pathetic, your call centre lacks depth and accountability! Every agent I’ve spoken to has failed to resolve my hosting problem on the same day I’ve logged my fault.</p> <p>I phoned in today with 2 new issues only to get a reply that no one is equipped to deal with my query and that a .joburg domain that took a month to be transferred to you as my new service provider can’t be located and is currently not hosted on any Web Africa server… I must commend you bunch on a **** poor job. Bravo!</p> <p>I’ve also been licking ass since the 18th to please fix my database. I can’t export my table in a .ods format, every other format works 100%. Please refer to ticket # ********** </p> <p>Today half of my domains emails aren’t working and last week it was the other half. Please refer to ticket # ********** . Today’s agent didn’t event supply feedback regarding this email failure…</p> <p> </p> <p>Web Africa: Do me a favour please:</p> <p>if you have a solution or you want to offer actual help that will resolve my crippling list of issues please use the ticket reference number to track my account and contact details and give me a call. Also please do not email me as my emails are not working.</p>

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