***********!

Signed up with web africa last month, paid in advance to get fibre line connected. Received a reminder that my voucher is expiring in 5 days. So i paid the amount. 2 days later i still received a reminder to pay even though I paid. When i had chat with a consultant, she advised that i should ignore message because she can see payment recieved. 3 days later my line is cut. Spoke to multiple consultants on whatsapp chat whom are absolutely useless and cant seem to comprehend what i am saying to them. Its now more than a week that my line is cut yet payment was made.

Worst experience with a service provider and would not recommend them for anyone. Pathetic customer service.

Shaylan ***