A regretful decision to work with Webafrica.

Do your research when dealing with WebAfrica, they will provide extreme measures to sign you up, however, their after-sales services will paralyze you.

You cannot call in at anytime even when you have an emergency, you will have to talk to their AI systems before you are connected to someone whom you can only converse with by messages.

Try to cancel, their AI will take you from pillar to post and their urgent are ****s of note. I cancelled my Fibre, the agent confirmed the closure date that is on the system, today i called to enquire on when i will receive the confirmation, only to be told that my contract does not reflect any closure date.

What nonsense is that. Luckily i still have the messages as proof.

I am appalled.