1 reviews | Active since Jul 2017
A month and no response...
<p>I have been a loyal customer of Webafrica for several years and have had generally good experience.</p> <p>However, this seems to have changed as of late.</p> <p> </p> <p>My current problem is a ticket I logged with the billing department. The ticket is ********** and was logged on 02 June 2017. I have updated it several times since then, but have received no response.</p> <p>This ticket in itself is about a previous ticket that was not resolved correctly - I am waiting on a credit note for a previously incorrectly billed item.</p> <p> </p> <p>-Paul</p>
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah