J
Jenna
1 reviews | Active since May 2026
08 May 2026, 12:33
A bit slow on activa...
A bit slow on activation of your fibre line, but their customer service has been good so far.
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Replies (1)
Webafrica's replyOfficial
08 May 2026, 12:40Hi Jenna,
It’s good to hear that while the fibre activation took a bit longer than expected, the customer service you’ve received so far has been reassuring and supportive. Experiences like this show the value of having a responsive team alongside the service itself.
Your feedback will be shared with our Service Quality Team to recognise the positive support you’ve experienced and to help us continue improving the activation journey.
We’ll keep focusing on making the process smoother and more efficient as your service continues.
Warm regards,
Webafrica Crew
It’s good to hear that while the fibre activation took a bit longer than expected, the customer service you’ve received so far has been reassuring and supportive. Experiences like this show the value of having a responsive team alongside the service itself.
Your feedback will be shared with our Service Quality Team to recognise the positive support you’ve experienced and to help us continue improving the activation journey.
We’ll keep focusing on making the process smoother and more efficient as your service continues.
Warm regards,
Webafrica Crew
Webafrica's reply08 May 2026, 12:40
Official
Hi Jenna,
It’s good to hear that while the fibre activation took a bit longer than expected, the customer service you’ve received so far has been reassuring and supportive. Experiences like this show the value of having a responsive team alongside the service itself.
Your feedback will be shared with our Service Quality Team to recognise the positive support you’ve experienced and to help us continue improving the activation journey.
We’ll keep focusing on making the process smoother and more efficient as your service continues.
Warm regards,
Webafrica Crew
It’s good to hear that while the fibre activation took a bit longer than expected, the customer service you’ve received so far has been reassuring and supportive. Experiences like this show the value of having a responsive team alongside the service itself.
Your feedback will be shared with our Service Quality Team to recognise the positive support you’ve experienced and to help us continue improving the activation journey.
We’ll keep focusing on making the process smoother and more efficient as your service continues.
Warm regards,
Webafrica Crew