SB
Silas B
1 reviews | Active since Apr 2026
03 Apr 2026, 01:16
A bit disappointed t...
A bit disappointed that after logging my request on Sunday 29/3 and after speaking to 3x consultants and then being told the there was no request captured... This issue was finally resolved 3 days later...
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Webafrica's replyOfficial
07 Apr 2026, 12:21Hi Silas,
Thank you for sharing your experience. We completely understand how frustrating it must have been to follow up multiple times and find that your request wasn’t captured initially. We’re glad the issue was finally resolved, but we recognise that the delay caused unnecessary stress.
Your feedback helps us improve our processes to ensure requests are captured and addressed more efficiently in the future. We appreciate your patience and are committed to making every interaction smoother going forward.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply07 Apr 2026, 12:21
Official
Hi Silas,
Thank you for sharing your experience. We completely understand how frustrating it must have been to follow up multiple times and find that your request wasn’t captured initially. We’re glad the issue was finally resolved, but we recognise that the delay caused unnecessary stress.
Your feedback helps us improve our processes to ensure requests are captured and addressed more efficiently in the future. We appreciate your patience and are committed to making every interaction smoother going forward.
Warm regards,
Webafrica Crew
Webafrica Crew