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I took out a contract with WebAfrica July 2021 then I cancel my contract 3 years later and at my cost I have to return the router back to WebAfrica. During my cancellation process WebAfrca keeps on talking about a cancellation fee which i dispute all the time. I get confirmation that they have received the router and then they ***** R999.00 from my bank account. I did not authorise for them to debit my account! The consultant that was assisting me with my dispute for the cancellation fee could not find anywhere that i signed up or on my contract that i am liable for the cancellation fee!.

What gives WebAfrica the right to take money off of my account without my authorisation?