CB
Catherine B

1 reviews | Active since Jul 2013

11 Mar 2025, 11:39

*******

I hate Webafrica. You guys have messed me around since December 2024. One of your *********** agents gave me an incorrect link to make a payment to reconnect my fibre. They gave me a link for an address I no longer live at and no longer use. They were supposed to give me a link for my husbands account at our new address. Since then I’ve had to beg and plea for my refund since December. I’m told about 10-15 bossiness days waiting time. Well we’re way past that. Then I’m being referred to payfast to confirm my banking details but no one can help me at payfast.webafrica billings department is the worst. all i want is my money back. its march 2025 now. yet still no email to confirm my banking details and no money. You guys are ******* that steel from their customers and no I will never refer you to any of my family members or friends

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