1 reviews | Active since Jun 2016
5 days no internet access
I informed webafrica that i don't have internet connection on my LTE contract. send a couple of emails they sent me a **** excel spreadsheet to fill in with internet I don't have. Its really a trashy way to fault log in the first place then. Its now 5 days since i sent in that form, no one called just a couple of emails and in the last 2 days i heard nothing from them. Trashy service!!!!!!!!!!!!!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah