1 reviews | Active since Sept 2014
4 Months - Same issue with Fiber connection speeds- No resolution
I have had the same call opened for fur months. I only receive half of the Fiber connection speeds that I pay for and now no one from webafrica responds to my mails or updates me on the calls I have logged. Not sure what to do next? Client code ber90, how do I get someone to assist????
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah