ES
Eric S

1 reviews | Active since Mar 2012

22 Sept 2017, 13:52

30 day cancellation policy is extremely exploitative

Forcing people to pay an extra month for a service they can't use when circumstances change is utterly exploitative.

The service was terrible to begin with, and now we have to pay for an extra unnecessary month of it.

Shame on you webafrica

0
Replies (1)
Webafrica
Webafrica's reply26 Sept 2017, 11:34
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah