1 reviews | Active since Feb 2017
3 years of bad service
<p>Please explain to me how you can throttel me on a 200GB a month Capped line.</p> <p>I have a 4Mbps line that has a download speed of about 3.4Mbps. This line will drop down to about 0.6Mbps every time I start using the internet.</p> <p>I use a lot of data every month or let me say I try to the limit of my line speed but with the throtteling I am not able to use 30% of my Cap.</p> <p> </p> <p>Over the last 2 weeks I have logged about 5 tickets and not once have I gotten a response from you!</p> <p>I will be changing ISP and be done with this BAD service!!!</p>
Hello Web Africans,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello Web Africans,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah