3 months wait and counting for Webafrica to fit my fiber

<p>Good day,</p> <p>This message is an urgent one so if you could please call me urgently, I will really appreciate it.</p> <p>I placed an order with Webafrica for 4mps fiber last year November. Since then to now though it has simply moved 1 stage in the fiber installation process.</p> <p>I have received multiple SMS's and offers from Telkom who mention that there is now fiber in our area. 14 days ago a Telkom technician came to me to mention that webafrica has taken long with my order and that I should go with Telkom. Since it has been 3 going on 4 months waiting for Webafrica to install my fibre line, I completed the documentation with Telkom who promised 7 day installation. It is now well over 14 days and I am getting frustrated as to who I need to go with to just get my fiber installation done. I would prefer webafrica but over the past 3 months, I have been asked multiple times which unit number I am in my complex (its unit number 3). I have been asked this with urgency from the webafrica team but I have still not seen any progress. I now need this installation done as a matter of extreme urgency. 3 to 4 months have now past and I need this to be done in this week. Is this possible? Can it be done? I would like to cancel with Telkom and go with you guys if you can promise me that you could do this. I have been made a promise of 7 day installation which has now long past.</p> <p>Please call me urgently. This is my second order I am placing with you now (I would like to cancel the 4mps fiber request and go with the 10 MB fiber request, but I urgently need some form of commitment and a date when this will be done? I cannot afford to wait another 3 months for the order to be fulfilled. I need this order to be processed by the end of this week.</p>