MI
MARLENE I

1 reviews | Active since Jul 2009

01 Aug 2017, 17:30

3 months no installation

<p>My account has been activated n the 8th May. Since then they have been debiting my account for monthly subs.</p> <p>I have tried to stop these dt orders but they seem to get their debit orders thru.</p> <p>I still dont have installation and battling to clear my account. and get installation. 21 emails back and forward and still no reply or action. Only e mails saying they will get back to me</p>

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Replies (1)
Webafrica
Webafrica's reply02 Aug 2017, 08:57
Official

Hello ,

Thank you so much for your enquiry.

We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah