20mps fibre not whats advertised
<p>The past yr Ive been on a 20mps fibire line and with each passing month the service on the ISP gets worse. We have now reached a point where I am unable to stream Youtube from only one device on a socalled 20mps fibre line. This is not what I was promised when the package was sold.</p> <p>Webafrica has also not settle the bill with VUMA tell for the installation, which was inclusive of the package when sold to me. I am opening a case with the NCC, reversing all payments made to Webafrica and join a new ISP. </p> <p>WebAfrica ISP is the equavalent of EDGE in the middle of the Karoo. NO SERVICE NO CONNECTION </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah