A
Alexander
1 reviews | Active since May 2026
09 May 2026, 19:35
2 weeks without wi...
2 weeks without wifi but situation was sorted by patient agent
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Replies (1)Webafrica's replyOfficial
11 May 2026, 09:16Hi Alexander, we understand how difficult it must have been going two weeks without WiFi, especially when you rely on your connection day to day. Extended downtime like that is never ideal, and we can appreciate the frustration it would have caused during that period. It’s good to hear that the situation was eventually resolved and that the agent who assisted you was patient and able to help get everything back online. Getting a stable connection restored after such a long interruption is always a relief. If you experience anything similar again, reaching out as soon as possible helps us get to the root of the issue faster and minimise downtime. Warm regards,
Webafrica Crew
Webafrica Crew
Best regards,
Webafrica's reply11 May 2026, 09:16
Official
Hi Alexander, we understand how difficult it must have been going two weeks without WiFi, especially when you rely on your connection day to day. Extended downtime like that is never ideal, and we can appreciate the frustration it would have caused during that period. It’s good to hear that the situation was eventually resolved and that the agent who assisted you was patient and able to help get everything back online. Getting a stable connection restored after such a long interruption is always a relief. If you experience anything similar again, reaching out as soon as possible helps us get to the root of the issue faster and minimise downtime. Warm regards,
Webafrica Crew
Webafrica Crew
Best regards,
