FV
Frederick V

1 reviews | Active since May 2016

05 Jul 2017, 12:06

2 weeks... no feedback. Unacceptable!

<p>Lodged a querie on the 21'st of June, no feedback to date after continuous follow-ups. Got through on telephone today after queuing approx 10 min, operator dropped my call after hearing the issue. No callback. Queued again for approx 15min, call dropped before getting through. </p>

0
Replies (1)
Webafrica
Webafrica's reply06 Jul 2017, 09:23
Official

Hello ,

Thank you so much for your enquiry.

We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah