1 reviews | Active since Mar 2012
2 Weeks later and no response
So two weeks after my LTE sim & router was supposed to be delivered, I still don't have anything, with nobody getting back to me on what is going on. After countless emails & going back and forth between WebAfrica & Digital Media, I still have no clue when I will have internet again. When I contact WebAfrica, they say its ready for consignment, I have to contact Digital Planet for delivery details. When I contact Digital Planet, they say they haven't received any stock from Web Africa yet, they don't have anything to deliver. My service with WebAfrica hasn't even started yet and I'm already fed up.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah