TJ
Thaine J
1 reviews | Active since Nov 2013
12 Aug 2015, 19:35
2 Weeks and still no line :(((((
Been with Web africa before and now thought i would go with it again just to find i havent had any response or feedback since i tried to apply for my line. No internet and I have serious Clan games to play. Im starting to doubt speaking so big about web africa.
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Replies (1)Webafrica's replyOfficial
14 Aug 2015, 18:26Hello Thaine,
Telkom has changed their migration policies recently, hence we're struggling to move your line over to us.
Having said that, there's sync on your line at the moment and our guys logged a line fault with Telkom: 120BRK030815 and the latest update is: Your fault has been escalated for a tech to be dispatched 14-aug-2015 14:41:34 . Our guys will follow up with Telkom because your line is intermittent. The ATUR Attenuation is 63.5 dB and a value above 55 dB is of concern because if this value is high, then signal quality is low.
Regards,
Mkhululi
Online Team
Telkom has changed their migration policies recently, hence we're struggling to move your line over to us.
Having said that, there's sync on your line at the moment and our guys logged a line fault with Telkom: 120BRK030815 and the latest update is: Your fault has been escalated for a tech to be dispatched 14-aug-2015 14:41:34 . Our guys will follow up with Telkom because your line is intermittent. The ATUR Attenuation is 63.5 dB and a value above 55 dB is of concern because if this value is high, then signal quality is low.
Regards,
Mkhululi
Online Team
Webafrica's reply14 Aug 2015, 18:26
Official
Hello Thaine,
Telkom has changed their migration policies recently, hence we're struggling to move your line over to us.
Having said that, there's sync on your line at the moment and our guys logged a line fault with Telkom: 120BRK030815 and the latest update is: Your fault has been escalated for a tech to be dispatched 14-aug-2015 14:41:34 . Our guys will follow up with Telkom because your line is intermittent. The ATUR Attenuation is 63.5 dB and a value above 55 dB is of concern because if this value is high, then signal quality is low.
Regards,
Mkhululi
Online Team
Telkom has changed their migration policies recently, hence we're struggling to move your line over to us.
Having said that, there's sync on your line at the moment and our guys logged a line fault with Telkom: 120BRK030815 and the latest update is: Your fault has been escalated for a tech to be dispatched 14-aug-2015 14:41:34 . Our guys will follow up with Telkom because your line is intermittent. The ATUR Attenuation is 63.5 dB and a value above 55 dB is of concern because if this value is high, then signal quality is low.
Regards,
Mkhululi
Online Team
