Item: Webafrica
Rating: 1
Author: lucinda K

Webafrica's replyOfficial

12 Mar 2026, 10:11

Hi lucinda, thank you for sharing your experience. We understand how frustrating it must be to have a 100 Mb line but only receive 3 Mb, and we appreciate you letting us know. Please be assured that our technical team is reviewing your connection to identify the cause and work towards restoring the full speed of your service. We will provide updates as soon as we have more information. Warm regards,
Webafrica Crew

Webafrica's reply12 Mar 2026, 10:11

Official

Hi lucinda, thank you for sharing your experience. We understand how frustrating it must be to have a 100 Mb line but only receive 3 Mb, and we appreciate you letting us know. Please be assured that our technical team is reviewing your connection to identify the cause and work towards restoring the full speed of your service. We will provide updates as soon as we have more information. Warm regards,
Webafrica Crew

lK

lucinda K's updateReviewer Update

12 Mar 2026, 10:13

This is a constant since I joined webafrica all I wanna do is cancel or downgrade my service as 100mb isn't what I am receiving

lK

lucinda K's update12 Mar 2026, 10:13

Reviewer Update

This is a constant since I joined webafrica all I wanna do is cancel or downgrade my service as 100mb isn't what I am receiving

Webafrica's replyOfficial

12 Mar 2026, 10:48

Hi lucinda, we understand how frustrating it can be when your service isn’t performing as expected. We have logged a callback for you, and one of our consultants will get in touch to assist with your request to cancel or downgrade your service. Warm regards,
Webafrica Crew

Webafrica's reply12 Mar 2026, 10:48

Official

Hi lucinda, we understand how frustrating it can be when your service isn’t performing as expected. We have logged a callback for you, and one of our consultants will get in touch to assist with your request to cancel or downgrade your service. Warm regards,
Webafrica Crew

100mb line but receives 3mb