10 days without internet

My internet stopped working on the 2nd Jan 2025. Called Webafrica and Zoom till today I don’t have internet. On the 4th 2 guys from Zoom were send and they were drunk they even bumped my gate. The guys broke my cable and reported as if when they arrived at my house it was already broken and the problem was outside (was told they normally do that to create work for themselves afterwards they sell that cable) Monday I was told to pay R1495 for re-installation and I paid full amount same day but still nothing happened afterwards. U call they take forever to answer when they do u get transferred a million time without getting help, the whatsapp agents are useless aswell all they do is tell u about a logged ticket. Thursday they send maintenance people instead of the ones that needs to install 😡😡and monthly premium was also deducted from my bank.