KM
Khanya M
1 reviews | Active since Jun 2026
11 Jun 2026, 13:59
0/10 recommend
This company is quick to take your hard-earned money but very slow when it comes to providing the promised service. They will send you from pillar to post, hoping to exhaust you so they can keep siphoning your money for nothing in return. Company inefficiencies will be your problem to solve and you will be charged every step of the way. Rather spend R1m on data every month.
Helpful (0)
Replies (3)0
Replies (3)
Webafrica's replyOfficial
11 Jun 2026, 14:17Hi Khanya,
We can hear how frustrated and disappointed you are, especially if you feel that you've been paying for a service that hasn't met your expectations and that resolving your concerns has been more difficult than it should be.We'd really like to understand what's happened so we can look into it properly. Could you please provide more details about the issue you're experiencing? The more information you can share about the service problem, billing concern, or support experience, the better we'll be able to understand the situation and guide it to the appropriate team for review.We look forward to hearing from you and assisting further.Warm regards,
Webafrica Crew
We can hear how frustrated and disappointed you are, especially if you feel that you've been paying for a service that hasn't met your expectations and that resolving your concerns has been more difficult than it should be.We'd really like to understand what's happened so we can look into it properly. Could you please provide more details about the issue you're experiencing? The more information you can share about the service problem, billing concern, or support experience, the better we'll be able to understand the situation and guide it to the appropriate team for review.We look forward to hearing from you and assisting further.Warm regards,
Webafrica Crew
Best regards,
Webafrica's reply11 Jun 2026, 14:17
Official
Hi Khanya,
We can hear how frustrated and disappointed you are, especially if you feel that you've been paying for a service that hasn't met your expectations and that resolving your concerns has been more difficult than it should be.We'd really like to understand what's happened so we can look into it properly. Could you please provide more details about the issue you're experiencing? The more information you can share about the service problem, billing concern, or support experience, the better we'll be able to understand the situation and guide it to the appropriate team for review.We look forward to hearing from you and assisting further.Warm regards,
Webafrica Crew
We can hear how frustrated and disappointed you are, especially if you feel that you've been paying for a service that hasn't met your expectations and that resolving your concerns has been more difficult than it should be.We'd really like to understand what's happened so we can look into it properly. Could you please provide more details about the issue you're experiencing? The more information you can share about the service problem, billing concern, or support experience, the better we'll be able to understand the situation and guide it to the appropriate team for review.We look forward to hearing from you and assisting further.Warm regards,
Webafrica Crew
Best regards,
KM
Khanya M's updateReviewer Update
11 Jun 2026, 14:30My account number is IVE81. You are more than welcome to go through the countless hours of conversation I have had with your agents over WhatsApp. I can’t explain to yet another employee what the problem is when it was created by WebAfrica’s greedy, backwards business practices.
KM
Khanya M's update11 Jun 2026, 14:30
Reviewer Update
My account number is IVE81. You are more than welcome to go through the countless hours of conversation I have had with your agents over WhatsApp. I can’t explain to yet another employee what the problem is when it was created by WebAfrica’s greedy, backwards business practices.
Webafrica's replyOfficial
11 Jun 2026, 14:38Hi Khanya,
We hear your frustration, especially after the time you’ve already spent engaging with multiple agents without getting a clear resolution. We understand how exhausting it is to repeat the same issue over and over across different chats.We can see that you’ve already spoken with one of our consultants, and assistance was provided during that interaction.At this stage, we’ll ensure your case is reviewed based on your previous interactions so you don’t need to explain everything again. The team will take it from here and focus on getting this properly resolved for you.We appreciate your patience while this is being worked on.Warm regards,
Webafrica Crew
We hear your frustration, especially after the time you’ve already spent engaging with multiple agents without getting a clear resolution. We understand how exhausting it is to repeat the same issue over and over across different chats.We can see that you’ve already spoken with one of our consultants, and assistance was provided during that interaction.At this stage, we’ll ensure your case is reviewed based on your previous interactions so you don’t need to explain everything again. The team will take it from here and focus on getting this properly resolved for you.We appreciate your patience while this is being worked on.Warm regards,
Webafrica Crew
Best regards,
Webafrica's reply11 Jun 2026, 14:38
Official
Hi Khanya,
We hear your frustration, especially after the time you’ve already spent engaging with multiple agents without getting a clear resolution. We understand how exhausting it is to repeat the same issue over and over across different chats.We can see that you’ve already spoken with one of our consultants, and assistance was provided during that interaction.At this stage, we’ll ensure your case is reviewed based on your previous interactions so you don’t need to explain everything again. The team will take it from here and focus on getting this properly resolved for you.We appreciate your patience while this is being worked on.Warm regards,
Webafrica Crew
We hear your frustration, especially after the time you’ve already spent engaging with multiple agents without getting a clear resolution. We understand how exhausting it is to repeat the same issue over and over across different chats.We can see that you’ve already spoken with one of our consultants, and assistance was provided during that interaction.At this stage, we’ll ensure your case is reviewed based on your previous interactions so you don’t need to explain everything again. The team will take it from here and focus on getting this properly resolved for you.We appreciate your patience while this is being worked on.Warm regards,
Webafrica Crew
Best regards,