0 service!!!

I cancelled my contract with Webafrica in May due to no connection that they could not fix. They insisted that I serve 30 notice, charged me termination fee despite the reason for cancellation, I returned their router and received receipt confirmation from their vendor Nology. To date their invoice have the charge for the router, I have sent countless WhatsApp messages as that the only way to communicate with them and every chat ends with “I have escalated” n no body ever comes back.

I am stuck with the charge for the router I returned and a cancellation fee. I need the router fee removed but it seems they’re failing to.

PLEASE SAVE YOURSELF STRESS AND DONT TAKE WEBAFRICA SERVICES!!!