0 / 10 WOULD NOT RECOMMEND !!!!!

I am extremely frustrated with the appalling service I have received. Prior to moving homes, I used the "MOVING HOME" function on your website well in advance of my moving day, specifically to avoid any downtime. Despite this, I was left without internet for two weeks after my move.

To make matters worse, I have now discovered that you kept my old line active and have been billing me for it for the past three months. This is completely unacceptable. Your failure to manage a simple service request has caused significant inconvenience and financial loss.