Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Wealthtec delivers a sharply divided experience. Individual consultants earn strong praise for patience and guidance under Customer Service & Professional Guidance (4.0), with named agents credited for securing paid-up letters and clearance certificates. However, a recurring theme is silence after payment, with Communication & Responsiveness (2.3), Billing, Payments & Financial Accuracy (2.4) and Trust, Transparency & Compliance (1.9) weighed down by undisclosed fees, unauthorised debits and unanswered emails.
Top Strengths:
- •Customer Service & Professional Guidance: Customers consistently name individual consultants such as Katlego, Sydney Thantsha, Moipone Mola, Karabo Aphane and Yolanda, describing them as patient, knowledgeable and willing to re-explain debt review, prescription and settlement processes until fully understood.
Replied to 100% of negative reviews
Reply time on negative reviews: 148h 59m
TrustIndex
8.2
Ranking
#12
in Debt Management
Reply Time
89h 38m
NPS Score
-5
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 148h 59m
Nov '25 - Oct '26
Frequently Asked Questions About Wealthtec
What do customers say about Wealthtec?
Based on recent customer reviews, Wealthtec delivers a sharply divided experience. Individual consultants earn strong praise for patience and guidance under Customer Service & Professional Guidance (4.0), with named agents credited for securing paid-up letters and clearance certificates. However, a recurring theme is silence after payment, with Communication & Responsiveness (2.3), Billing, Payments & Financial Accuracy (2.4) and Trust, Transparency & Compliance (1.9) weighed down by undisclosed fees, unauthorised debits and unanswered emails.
What is Wealthtec's biggest strength?
Wealthtec's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers consistently name individual consultants such as Katlego, Sydney Thantsha, Moipone Mola, Karabo Aphane and Yolanda, describing them as patient, knowledgeable and willing to re-explain debt review, prescription and settlement processes until fully understood.
What are the most common complaints about Wealthtec?
The most common complaint about Wealthtec, based on Hellopeter's AI analysis of recent customer reviews, is Billing, Payments & Financial Accuracy. Customers repeatedly report debits of R785, R1500 and R4500 taken after cancellation requests, refunds declined or ignored, unexpected additional fees late in the process, and statements without opening or closing balances.
How does Wealthtec compare to other Debt Management companies?
Wealthtec scores 3.3 out of 5 on Hellopeter's AI analysis of service quality in Debt Management, compared to the Debt Management industry average of 3. Their strongest theme is Consultant Quality (4.3); their weakest is Onboarding & Fees (1.6). The top AI-rated Debt Management business on Hellopeter is FDC Group (4.5). How is the AI Score calculated? →
Is Wealthtec trustworthy?
Wealthtec has a TrustIndex of 8.2 out of 10 on Hellopeter, based on 366 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 148 hours 59 min. Hellopeter has tracked Wealthtec across 470 total reviews. How is the TrustIndex calculated? →
Recent reviews (366)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Ms
Wealth htec assisting me with derbs review Sedney we managed to prescribe some *** and he was friendly and I can advise some of my colleagues about wealtec
1 reviews | Active since Oct 2026
Ms
Wealth htec assisting me with derbs review Sedney we managed to prescribe some *** and he was friendly and I can advise some of my colleagues about wealtec
1 reviews | Active since Oct 2026
I have been working with Yolanda for past 3 or 4 months and her handling of my portfolio have be...
I have been working with Yolanda for past 3 or 4 months and her handling of my portfolio have been excellent.She is professional and highly responsive and allways keep me informed.Exceptional service,thank you very much Yolanda
1 reviews | Active since Oct 2026
I have been working with Yolanda for past 3 or 4 months and her handling of my portfolio have be...
I have been working with Yolanda for past 3 or 4 months and her handling of my portfolio have been excellent.She is professional and highly responsive and allways keep me informed.Exceptional service,thank you very much Yolanda
1 reviews | Active since Oct 2026
Terrible
Well when I first contacted specifically told them that I'm under debt review and would want to be removed. They charged me R781, 57 for initial fees then R2250 for three months, the couldn't remove me from debt review and was flagged by *** as a ****. When I call them now the send me from pillar to post worse I knew what my problem was. As for *** they only contacted me because wealthtech had enquired with them. Now when I call the ignore my calls and never come back to me.
1 reviews | Active since Oct 2026
Terrible
Well when I first contacted specifically told them that I'm under debt review and would want to be removed. They charged me R781, 57 for initial fees then R2250 for three months, the couldn't remove me from debt review and was flagged by *** as a ****. When I call them now the send me from pillar to post worse I knew what my problem was. As for *** they only contacted me because wealthtech had enquired with them. Now when I call the ignore my calls and never come back to me.
1 reviews | Active since Feb 2020
Terrible service, Lies and *************
Firstly A consultant named Fani Mashile about their services and the Manager Sophie ashe also promised me to assist until today nothing is done but they deducted my money 2times from my account. Ita been 3month after they deducted more R2000 from my account
1 reviews | Active since Feb 2020
Terrible service, Lies and *************
Firstly A consultant named Fani Mashile about their services and the Manager Sophie ashe also promised me to assist until today nothing is done but they deducted my money 2times from my account. Ita been 3month after they deducted more R2000 from my account
1 reviews | Active since Sept 2023
HORRIBLE
They have been taking my monthly payments every month but has not been paying my *** since April. Every time I ask when will my *** be paid it is said to me it will be escalated. My *** is accruing interest and I must pay it. I am trying to pay up my ***. I was promised that all my *** will be settled in 26 months now I am told this is not the case. I am not getting answers and i am frustrated. What am I supposed to do?
1 reviews | Active since Sept 2023
HORRIBLE
They have been taking my monthly payments every month but has not been paying my *** since April. Every time I ask when will my *** be paid it is said to me it will be escalated. My *** is accruing interest and I must pay it. I am trying to pay up my ***. I was promised that all my *** will be settled in 26 months now I am told this is not the case. I am not getting answers and i am frustrated. What am I supposed to do?
1 reviews | Active since Oct 2026
Mr
Mr Abie Mnisi was of great assistance, very patiet and supportive.
1 reviews | Active since Oct 2026
Mr
Mr Abie Mnisi was of great assistance, very patiet and supportive.
1 reviews | Active since Oct 2026
Great service from Khutso Koma
I would like to write a review about Wealthtec Khutso Koma was such a pleasure to work with. His dedication to his work and helping is clients is unmatched. I would recoomend gis services to anybody.
1 reviews | Active since Oct 2026
Great service from Khutso Koma
I would like to write a review about Wealthtec Khutso Koma was such a pleasure to work with. His dedication to his work and helping is clients is unmatched. I would recoomend gis services to anybody.