FW
Francois W

1 reviews | Active since Oct 2013

11 Nov 2017, 21:36

Zumatel - as pathetic as they come

This is how far we sunk. You guys cannot even install a Fibre Router. A s**** I can acquire in 15min, 15 minutes!

Its now 5 weeks since you have taken my money. All you have to do is configure the router. 32 Phonecalls, 6 reference numbers. 5 escalations. 6 We call you backs.

You are worse than our esteemed leader...and THAT is a new record

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Replies (1)
FW
Francois W's update27 Nov 2017, 12:05
Reviewer Update
I had the most amazing support from a lady called GRACE. Because of her alone the issue is sorted. I really hope her manager and Vumatel appreciates her!!