TM
Thando M

1 reviews | Active since Nov 2013

31 May 2024, 10:12

Zero Stars!!!

I have been struggling to get my line activated for a week now! Metrofibre Go keeps saying the problem is on Vumatel's end. I have to make regular follow ups myself! No one is providing feedback, I keep being told that the issue has been escalated but with zero progress. If I could rate you a zero I would!!!

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Replies (2)
TM
Thando M's update03 Jun 2024, 09:51
Reviewer Update
Guys what is happening with line??!!! For crying out loud.
TM
Thando M's update04 Jun 2024, 10:02
Reviewer Update
Every day you guys reach a shocking new low in Customer Service!!! I am still waiting for someone to get in touch with me. You keep saying you tried to reach ME and yet there are no calls from you!!! Someone call me now and SORT THIS OUT!!!!