You don’t even deserve that one star

You know we write reviews, but does it ever do any good. We have already been inconvenienced. We haven’t had WiFi for more than a week now. Every time we call Mweb, they tell us the same thing, “we have logged a call with Vumatel”, can you believe, that not having WiFi for a more than a full week, all the calls to Mweb, but yet when it comes time to pay, they bill you for the full amount for the month, to me that is *****ing from someone. Perhaps, you have too many clients, that is why you can provide a proper service. Maybe you should scale down on clients if you can’t handle it, so that you can provide your customers with a proper service. If someone doesn’t get back to me to I will just keep escalating myself, seeing as you guys like using that excuse…….