worst then poor customer service

i have app**** for fibre on the 7th of October 2022, the only feedback i get is excuses, my order has been placed and approved about 5 times now, after numerous attempts and fights my fibre line was eventually installed, but not to my surprise, yet another excuse, and it is a week later and i still have no connection,

this is by far the worst service i ever received from any company.