WORST SERVICE PROVIDER!!!!

Every month, same story, my fibre has been down for a good 4 + days & as im typing this, im holding on to a customer service line that coincidentally becomes unreachable each time we're experiencing problems,their consultants habg up calls because theyve run out of lies to tell me. Earlier a guy called with promises that a techinitian will be dispatched, ive since been waiting, Is this going to be a monthly/weekly thing?? I regret signing up with these people!!!!