AM
Ayanda M
1 reviews | Active since Oct 2024
24 Sept 2025, 18:26
Worst service provider
I had to put 1 star there. How are they the only service provider and so terrible. Their turn- around time is diabolical and they have the most stupid excuses. Honestly they need to leave. Power outages every.single.week! Why am I paying for a service that doesn’t work?? Fix your service vumatel. Absolutely unacceptable on a public holiday? No
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Replies (3)AM
Ayanda M's updateReviewer Update
25 Sept 2025, 16:58I got in touch with them- yesterday already. Its been almost 48 hours without internet.
No communication except they are waiting for vumatel. I got an email at 4pm saying my router is off. It’s been on. I haven’t touched it once
Fix the internet please
Technicians have come to our complex but nobody is fixing the problem
No more excuses!!
No communication except they are waiting for vumatel. I got an email at 4pm saying my router is off. It’s been on. I haven’t touched it once
Fix the internet please
Technicians have come to our complex but nobody is fixing the problem
No more excuses!!
AM
Ayanda M's update25 Sept 2025, 16:58
Reviewer Update
I got in touch with them- yesterday already. Its been almost 48 hours without internet.
No communication except they are waiting for vumatel. I got an email at 4pm saying my router is off. It’s been on. I haven’t touched it once
Fix the internet please
Technicians have come to our complex but nobody is fixing the problem
No more excuses!!
No communication except they are waiting for vumatel. I got an email at 4pm saying my router is off. It’s been on. I haven’t touched it once
Fix the internet please
Technicians have come to our complex but nobody is fixing the problem
No more excuses!!
AM
Ayanda M's updateReviewer Update
29 Sept 2025, 18:12It gets fixed and then is off again.
Today the 29th of September it’s off again. Why is the issue not being permanently fixed?
Please fix your connection
Your service is very poor.
Today the 29th of September it’s off again. Why is the issue not being permanently fixed?
Please fix your connection
Your service is very poor.
AM
Ayanda M's update29 Sept 2025, 18:12
Reviewer Update
It gets fixed and then is off again.
Today the 29th of September it’s off again. Why is the issue not being permanently fixed?
Please fix your connection
Your service is very poor.
Today the 29th of September it’s off again. Why is the issue not being permanently fixed?
Please fix your connection
Your service is very poor.
AM
Ayanda M's updateReviewer Update
30 Sept 2025, 11:46This isn’t the first time we are having network problems
Every week it is something. Not just now
That is my issue.
The past two months we have probably only had connection for half the time and yet we are expected to pay for the full month of service
It is unacceptable
Every week it is something. Not just now
That is my issue.
The past two months we have probably only had connection for half the time and yet we are expected to pay for the full month of service
It is unacceptable
AM
Ayanda M's update30 Sept 2025, 11:46
Reviewer Update
This isn’t the first time we are having network problems
Every week it is something. Not just now
That is my issue.
The past two months we have probably only had connection for half the time and yet we are expected to pay for the full month of service
It is unacceptable
Every week it is something. Not just now
That is my issue.
The past two months we have probably only had connection for half the time and yet we are expected to pay for the full month of service
It is unacceptable