Worst service in the service industry

The people that work at Vumatel are either clueless or simply just ********. I have been trying to activate the wifi based on their partnership with Telkom. When I contact Telkom they shift the blame to Vumatel, when I contacted Vumatel over and above the arrogance and rudeness of their people they shift the blame as well. I have been waiting 2 weeks for my wifi to be activated, Telkom has advised they have done their part and on their side everything is sorted that the problem is the object number because the "smart" people at Vumatel keep providing me with object numbers that are already in use by other clients.

I need this to be sorted only to find out there are no supervisors to help, the consultant is clueless and doesn't even have their own complaints department's email address. Vumatel's service and consultant are the worst in the service industry. Just to obtain an object number to get this sorted is something that takes more that 2 weeks?

I've had enough of this arrogance and the incompetence that I have come across.

I need someone who is capable of sorting this to sort it out and let me know and not wait for me to be chasing after them.