WORST SERVICE FROM VUMATEL

I have had the WORST experience, my fibre has been down for 2 WEEKS!!!, tickets are created, tickets are closed, no tech being sent out, no help, no resolution but SMSs of closed and resolved tickets.

I work from home, so does my partner. It has been a nightmare having to purchase data for connection whilst payment was happily accepted with no service in sight.

I have been calling and calling, every hour on the hour. No one has been helping!!!!