1 reviews | Active since Jan 2020
Worst service ever, PATHETIC!!!
Pathetic service!!!! I changed service providers and Vumatel is taking their own time in activating my line. I have been on daily communication with my new ISP (Vox Telecom)and the response is always the same - “AWAITING VUMATEL TO ACTIVATE THE LINE”. I have called Vumatel’s contact number and get greeted by the message that “the call centre is closed, speak to your service provider” who cannot assist in any way because they are also being disserviced by Vumatel. I have the Fibre infrastructure and have had it from 2016 and has been activate all along until end of August 2022. All that is required from Vumatel is to activate the line so that my new ISP can progress to the next phase of the installation. This is URGENT as it’s affecting my ability to work from home.
I have the Fibre infrastructure; I have provided my FSAN # (including a picture of my device reflecting the FSAN); I have also provided my POA.
This line has been active from 2016 up to 01 September 2022. This isn’t a new installation but just a reactivation of the Fibre line.
How ridiculous is this: just a change of ISPs has left me with no connectivity for 19 full days.
This is URGENT and you seem not to even care!!
How long does it normally take you to JUST activate the line?
What is the real issue here?
WHEN WILL MY LINE BE ACTIVATED. Please give me a date.
I have the Fibre infrastructure; I have provided my FSAN # (including a picture of my device reflecting the FSAN); I have also provided my POA.
This line has been active from 2016 up to 01 September 2022. This isn’t a new installation but just a reactivation of the Fibre line.
How ridiculous is this: just a change of ISPs has left me with no connectivity for 19 full days.
This is URGENT and you seem not to even care!!
How long does it normally take you to JUST activate the line?
What is the real issue here?
WHEN WILL MY LINE BE ACTIVATED. Please give me a date.