DM
Dumisile M

1 reviews | Active since Jul 2016

13 Sept 2022, 10:02

Worst service ever

Vuma Fly.cool the whole lot. Do not I repeat do not subscribe with them to be your isp, they are the worst. Since this morning I’m unable to get hold of them regarding my connection, my router is blinking red and no one is answering their calls and WhatsApp lines. The one that did, rudely told me to stop calling as she’s in a meeting, how did I know she was on a meeting? I’m changing to another isp

0
Replies (4)
Vumatel
Vumatel's reply13 Sept 2022, 10:34
Official
Good day Dumisile
We truly apologize for the experience thus far.
Kindly provide us with your full address and account holder's details. We will advise on the connection.


Kind Regards
Zoleka Guca
DM
Dumisile M's update13 Sept 2022, 10:46
Reviewer Update
Hi Zoleka
I have sent you my details, please advice about the eta
Vumatel
Vumatel's reply13 Sept 2022, 11:31
Official
Good day Dumisile
Kindly advise if your Vumatel device is powered on?


Kind Regards
Zoleka Guca
DM
Dumisile M's update13 Sept 2022, 11:39
Reviewer Update
Yes it’s on right now as we speak and the LOS is blinking red. I restarted the router and left it for 5 min, I checked all cables nothing. Don’t you think it’s wise to call me as I can’t get hold of anyone on the fone to assist