Worst service ever

Item: Vumatel
Rating: 1
Author: Maggie R

I have received the worst experience ever i paid dor their service last month and i was not assisted, i keep on getting 1 story to another i call them daily nothing happens i asked for my redund of which till today im still waiting the keep on telling me stories im so disappointed in the service i want my refund

Helpful (0)

Replies (4)

Vumatel's replyOfficial

21 Apr 2023, 14:22

Good day
Kindly contact your ISP to assist with billing and payment inquires, and we will advise on your inquiry.

Kind Regards
The Vuma Team

Vumatel's reply21 Apr 2023, 14:22

Official

Good day
Kindly contact your ISP to assist with billing and payment inquires, and we will advise on your inquiry.

Kind Regards
The Vuma Team

Maggie R's updateReviewer Update

21 Apr 2023, 15:05

I just called I was asked to wait for vumatel to respond hands everything is in your hands they have send all the necessary details to you and nothings is happening on your side

Maggie R's update21 Apr 2023, 15:05

Reviewer Update

I just called I was asked to wait for vumatel to respond hands everything is in your hands they have send all the necessary details to you and nothings is happening on your side

Vumatel's replyOfficial

21 Apr 2023, 15:19

Good day
Kindly email us all the proof of payment documents and reference numbers for the refund. We will enquire with our Financial team to advise.
***

Kind Regards
The Vuma Team

Vumatel's reply21 Apr 2023, 15:19

Official

Good day
Kindly email us all the proof of payment documents and reference numbers for the refund. We will enquire with our Financial team to advise.
***

Kind Regards
The Vuma Team

Maggie R's updateReviewer Update

21 Apr 2023, 15:26

I dont have a reference number my
Name is Maggie Rathebe
*** cell
Email:***
Id ***

Maggie R's update21 Apr 2023, 15:26

Reviewer Update

I dont have a reference number my
Name is Maggie Rathebe
*** cell
Email:***
Id ***