ZH
Zakariyya H

1 reviews | Active since Oct 2021

18 Nov 2022, 19:47

Worst service ever

This has to be the worst service out there. My previous service was through Telkom, an ailing SOE - but service was still better than this.

I've had vumatel fibre for just over a year now, and this must be my 6th issue already. This time it's been over 52 hours without connectivity, and there's no way of getting hold of vumatel or tracking the issue. I just wish open serve can take over this area

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Replies (2)
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Zakariyya H's update19 Nov 2022, 11:27
Reviewer Update
What difference does that make - I still don't have internet.

ZH
Zakariyya H's update20 Nov 2022, 09:46
Reviewer Update
Hi.

Still waiting for you to advise.
We had connectivity for a brief period yesterday. It has been out again this morning.

When can we expect to have connection, why is there no communication from Vumatel?
Is it too much you ask for to just have the service we pay for every month?