Worst service ever

Item: Vumatel
Rating: 1
Author: charne O

We have a fiber account with Cell C in connection with Vumatel and we have had issues as of Sat with no connetion and duplicate IP Addresses. No one seems to want to assist. Should I move account to someone else?? Or will you assist?? Worst service ever!

Helpful (0)

Replies (3)

Vumatel's replyOfficial

20 Dec 2018, 12:32

Good day Charne,

Thanks for making contact with us.
A Vuma Hero will make contact with you to assist.

Kind regards
The Vuma Team

Vumatel's reply20 Dec 2018, 12:32

Official

Good day Charne,

Thanks for making contact with us.
A Vuma Hero will make contact with you to assist.

Kind regards
The Vuma Team

charne O's updateReviewer Update

20 Dec 2018, 12:45

Will it be during 2018 still. Have been struggling with the issue since sat!!! No one wants to assist according to cell c we can only connect 1 device on our wifi

charne O's update20 Dec 2018, 12:45

Reviewer Update

Will it be during 2018 still. Have been struggling with the issue since sat!!! No one wants to assist according to cell c we can only connect 1 device on our wifi

Vumatel's replyOfficial

20 Dec 2018, 13:02

Good day Charne

As per our telephone conversation you need to take this up with your ISP. We provide the infrastructure(fibre) the actual internet connection is provided by your ISP. There is no issue on your fibre line, kindly contact Cell C to assist further.

Kind regards
The Vuma Team

Vumatel's reply20 Dec 2018, 13:02

Official