Worst Service Ever

After waiting for almost 2 months to have our fibre live we still find ourselves in the dark without internet. I cancelled my telkom service in anticipation for the new fibre services which were installed in our area about 2 months ago. After waiting for the longest time to have my fibre installed Yesterday was supposed to be my installation . The Vumatel service providers came but they discovered that my unit was not live despite having had Vumatel confirm that it is live and arranging to have services installed. They came with the wrong cable which they left without connecting. They had said they will have this sorted same day or the next day but never came back. They left without completing the installation. So now i am stuck without any service, no update as to what is going on or when i can expect service to be up and running. It has been a horrible experience which makes me wish i had kept my old telkom adsl (yep, thats how low the bar is at the moment).