TM
Tebatso M

1 reviews | Active since Jun 2020

25 Jun 2024, 13:47

Worst Service

We recently moved into a new home and have been requesting that Vumatel connect us to a new line, but they have been unable to do so. Every time we contact them, they either say they have escalated our case or ask us to resend paperwork; this has been going on for four weeks. The service we received from the consultant was awful.

0
Replies (5)
Vumatel
Vumatel's reply25 Jun 2024, 16:11
Official
Hi Tebatso

Please note that we tried contacting you but there was no response.Please provide us with the convenient time to call so that
we can assist.

Regards
The Vuma team
TM
Tebatso M's update25 Jun 2024, 16:23
Reviewer Update
Good day,

You can call again
TM
Tebatso M's update25 Jun 2024, 16:24
Reviewer Update
I haven't received any of your call
Vumatel
Vumatel's reply26 Jun 2024, 11:17
Official
Hi Tebatso

Please note that we tried contacting you again but there was no response. Please provide us with a convenient time to call so that
we can assist.

Regards
The Vuma team
TM
Tebatso M's update26 Jun 2024, 11:27
Reviewer Update
Please call at 11:30