MT
Meja T
1 reviews | Active since Aug 2014
22 Oct 2022, 07:12
Worst service and a bunch of *****!!!
Im extremely disappointed with the horrible service im getting. I am paying for a 50/50meg line but getting 20/10 speeds and no one is assisting. Both vumatel and mweb just continue to mess me around for almost a month and im always transferred from pillar to post then kept on hold for ages with no resolution. Never ever take up with vumatel/mweb, you will regret it
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Replies (4)MT
Meja T's updateReviewer Update
30 Oct 2022, 22:19Over a week and still no call from your Service Delivery Manager!! Yet again lying and making false promises.
MT
Meja T's update30 Oct 2022, 22:19
Reviewer Update
Over a week and still no call from your Service Delivery Manager!! Yet again lying and making false promises.
Vumatel's replyOfficial
31 Oct 2022, 08:01Good day Meja
We apologize for the delay in response.
Please note that we have configured your line and connectivity is restored. Kindly reboot and conduct another speed test and advise on your speed.
Kind Regards
The Vuma Team
We apologize for the delay in response.
Please note that we have configured your line and connectivity is restored. Kindly reboot and conduct another speed test and advise on your speed.
Kind Regards
The Vuma Team
Vumatel's reply31 Oct 2022, 08:01
Official
Good day Meja
We apologize for the delay in response.
Please note that we have configured your line and connectivity is restored. Kindly reboot and conduct another speed test and advise on your speed.
Kind Regards
The Vuma Team
We apologize for the delay in response.
Please note that we have configured your line and connectivity is restored. Kindly reboot and conduct another speed test and advise on your speed.
Kind Regards
The Vuma Team
MT
Meja T's updateReviewer Update
31 Oct 2022, 18:12I have rebooted twice and still my speed is at 20/10mbps.. Nothing has changed
MT
Meja T's update31 Oct 2022, 18:12
Reviewer Update
I have rebooted twice and still my speed is at 20/10mbps.. Nothing has changed
MT
Meja T's updateReviewer Update
08 Nov 2022, 12:13To date still nothing has been done and I am still waiting for assistance. My speed has not been changed a month and a half later! You guys are honestly the worst!!!
MT
Meja T's update08 Nov 2022, 12:13
Reviewer Update
To date still nothing has been done and I am still waiting for assistance. My speed has not been changed a month and a half later! You guys are honestly the worst!!!