Worst service
I’m so disgusted and frustrated by their service. I paid my monthly premium fine. Firstly they took forever to allocate the debit, secondly days after they finally located the debit I’m still disconnected. No feedback nor communication from them. Their customer service is only on WhatsApp which they never answer. They keep on giving different passwords that don’t even work. Like I’m out of ways on how to communicate with them. Worst service ever, if you want headac and stress use their Wi-Fi.
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Replies (2)
Vumatel's replyOfficial
09 Dec 2023, 18:01Good day k****tso
Please note that your line has been configured and connectivity is restored and stable on our end. Please reboot to reconnect and advise.
Kind Regards
The Vuma Team
Please note that your line has been configured and connectivity is restored and stable on our end. Please reboot to reconnect and advise.
Kind Regards
The Vuma Team
Vumatel's reply09 Dec 2023, 18:01
Official
Good day k****tso
Please note that your line has been configured and connectivity is restored and stable on our end. Please reboot to reconnect and advise.
Kind Regards
The Vuma Team
Please note that your line has been configured and connectivity is restored and stable on our end. Please reboot to reconnect and advise.
Kind Regards
The Vuma Team
's updateReviewer Update
10 Dec 2023, 08:51Bathong im still disconnected. What you said now I’ve been made to do since I got disconnected. Is it that hard to send your technician and come sort this out? I now believe rumours of you being ****s. Please sort this out ASAP
's update10 Dec 2023, 08:51
Reviewer Update
Bathong im still disconnected. What you said now I’ve been made to do since I got disconnected. Is it that hard to send your technician and come sort this out? I now believe rumours of you being ****s. Please sort this out ASAP