Worst service!!!

If I had the option of giving a zero rating, I would. Ive had issues with my fibre for 3 work days. A lot of people work from home these days, so residential clients have the same needs as businesses!! Ive phoned so many times to follow up on the call logged, but no ETA given. Im paying for a service, you should provide it, you are a private company, not government!! Eventually Vumatel came out, couldn't find the issue, now want to do a re-installation which I have to pay for. Totally ridiculous and extraordinary bad service!!!