Worst Service

Vuma Reach/Tel for Fibre has been giving me the worst Service ever, no customer care to contact and you have to go through their ISP and there is no help. I am expected to pay a full service fee monthly but I don’t even have the benefits for it.

This is not the first time that I experience from this, the first time I had no internet for 6 days straight and still again had to pay the full month charge for Fibre. How is this Fair?

You get told it takes 24-72 Hrs for repairs to take place. Now please do the Math with me 24th April - 02nd May then the system went offline again from 09th May to date.