JF
Jean-ann Fortuin
1 reviews | Active since Aug 2021
17 Oct 2025, 10:05
Worst service
Worst business have to deal with..you struggle to speak to an agent and the management is just no where to be found at all
Helpful (0)
Replies (4)0
Replies (4)JF
Jean-ann Fortuin's updateReviewer Update
17 Oct 2025, 10:26Hi I made a payment on Saturday with the easy pay number provided by u guys but it was the wrong easypay number provided by you guys on whatsapp and up until today I'm waiting for finance to allocate the payment to my correct easypay number which must be *** and I have provided my proof of payment with the screenshot of the messages that I received on whatsapp to make payment.
JF
Jean-ann Fortuin's update17 Oct 2025, 10:26
Reviewer Update
Hi I made a payment on Saturday with the easy pay number provided by u guys but it was the wrong easypay number provided by you guys on whatsapp and up until today I'm waiting for finance to allocate the payment to my correct easypay number which must be *** and I have provided my proof of payment with the screenshot of the messages that I received on whatsapp to make payment.
JF
Jean-ann Fortuin's updateReviewer Update
17 Oct 2025, 10:53I have been chatting with them whole week so I don't need a number to whatsapp. Between Vumatel and webafrica this needs to be fixed as both of you just send your customers up and down
JF
Jean-ann Fortuin's update17 Oct 2025, 10:53
Reviewer Update
I have been chatting with them whole week so I don't need a number to whatsapp. Between Vumatel and webafrica this needs to be fixed as both of you just send your customers up and down
JF
Jean-ann Fortuin's updateReviewer Update
17 Oct 2025, 15:13*Shamiema A.*: As per feedback from finance they confirmed yesterday that they had escalated the query and feedback will be provided within 24-48 hours. Feedback had not been provided as yet from Vuma.
Please see feedback from the ISP. so who is basically bull****ting the customer???
Please see feedback from the ISP. so who is basically bull****ting the customer???
JF
Jean-ann Fortuin's update17 Oct 2025, 15:13
Reviewer Update
*Shamiema A.*: As per feedback from finance they confirmed yesterday that they had escalated the query and feedback will be provided within 24-48 hours. Feedback had not been provided as yet from Vuma.
Please see feedback from the ISP. so who is basically bull****ting the customer???
Please see feedback from the ISP. so who is basically bull****ting the customer???
JF
Jean-ann Fortuin's updateReviewer Update
30 Nov 2025, 23:03Up until Today I didn't receive my money from either Webafrica or Vumatel
JF
Jean-ann Fortuin's update30 Nov 2025, 23:03
Reviewer Update
Up until Today I didn't receive my money from either Webafrica or Vumatel