NJ
Nantes J
1 reviews | Active since May 2019
09 Jun 2019, 13:56
Worst Service
By far the worst and unprofessional and unhelpful company ever to deal with.
Helpful (0)
Replies (3)0
Replies (3)
Vumatel's replyOfficial
09 Jun 2019, 17:41Good day Nantes J
Kindly provide us with your details and issue so that we are are able to assist.
Email us at ***.
Kind Regards
The Vuma Team
Kindly provide us with your details and issue so that we are are able to assist.
Email us at ***.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply09 Jun 2019, 17:41
Official
Good day Nantes J
Kindly provide us with your details and issue so that we are are able to assist.
Email us at ***.
Kind Regards
The Vuma Team
Kindly provide us with your details and issue so that we are are able to assist.
Email us at ***.
Kind Regards
The Vuma Team
Best regards,
NJ
Nantes J's updateReviewer Update
09 Jun 2019, 23:47Good day,In regards to my complaints, my order was placed with Vumatel on 6 May 2019, Order Number-VT-5***. I have never been this disappointed in any service provider like this. The infrastructure completion and handover was done at our Complex – No.12 Keith Avenue, Florida-North and I am residing at Unit-3. It was clearly stated to all tenants by Vumatel and Vox that we are now live. So the installation of my neighbors whom reside at No.12 Keith Avenue, Unit-2 was completed over three weeks ago and we placed our orders at the same time.Now suddenly after millions of calls you people keep telling me repeatedly that we are not live. If so, why is the fiber of my neighbors fully functional? My neighbor and I made millions of calls at our cost to get this rectified and we are not being assisted at all. We explained this repeatedly and the response that we received from one of your supervisor, he is not responsible to assist us in regards and neither rectify the issue at all it is our responsibility. So how are we supposed to do this without the assistance of your company? Am I responsible to do my own installation? Kind Regards
Nantes Jacobs(C) ***/***
Nantes Jacobs(C) ***/***
NJ
Nantes J's update09 Jun 2019, 23:47
Reviewer Update
Good day,In regards to my complaints, my order was placed with Vumatel on 6 May 2019, Order Number-VT-5***. I have never been this disappointed in any service provider like this. The infrastructure completion and handover was done at our Complex – No.12 Keith Avenue, Florida-North and I am residing at Unit-3. It was clearly stated to all tenants by Vumatel and Vox that we are now live. So the installation of my neighbors whom reside at No.12 Keith Avenue, Unit-2 was completed over three weeks ago and we placed our orders at the same time.Now suddenly after millions of calls you people keep telling me repeatedly that we are not live. If so, why is the fiber of my neighbors fully functional? My neighbor and I made millions of calls at our cost to get this rectified and we are not being assisted at all. We explained this repeatedly and the response that we received from one of your supervisor, he is not responsible to assist us in regards and neither rectify the issue at all it is our responsibility. So how are we supposed to do this without the assistance of your company? Am I responsible to do my own installation? Kind Regards
Nantes Jacobs(C) ***/***
Nantes Jacobs(C) ***/***
NJ
Nantes J's updateReviewer Update
10 Jun 2019, 06:24In regards to my complaints, my order was placed with Vumatel on 6 May 2019, Order Number-VT-5***. I have never been this disappointed in any service provider like this. The infrastructure completion and handover was done at our Complex. It was clearly stated to all tenants by Vumatel and Vox that we are now live. So the installation of my neighbors was completed over three weeks ago and we placed our orders at the same time.
Now suddenly after millions of calls you people keep telling me repeatedly that we are not live. If so, why is the fiber of my neighbors fully functional? My neighbor and I made millions of calls at our cost to get this rectified and we are not being assisted at all. We explained this repeatedly and the response that we received from one of your supervisor, he is not responsible to assist us in regards and neither rectify the issue at all it is our responsibility. So how are we supposed to do this without the assistance of your company? Am I responsible to do my installation?
Now suddenly after millions of calls you people keep telling me repeatedly that we are not live. If so, why is the fiber of my neighbors fully functional? My neighbor and I made millions of calls at our cost to get this rectified and we are not being assisted at all. We explained this repeatedly and the response that we received from one of your supervisor, he is not responsible to assist us in regards and neither rectify the issue at all it is our responsibility. So how are we supposed to do this without the assistance of your company? Am I responsible to do my installation?
NJ
Nantes J's update10 Jun 2019, 06:24
Reviewer Update
In regards to my complaints, my order was placed with Vumatel on 6 May 2019, Order Number-VT-5***. I have never been this disappointed in any service provider like this. The infrastructure completion and handover was done at our Complex. It was clearly stated to all tenants by Vumatel and Vox that we are now live. So the installation of my neighbors was completed over three weeks ago and we placed our orders at the same time.
Now suddenly after millions of calls you people keep telling me repeatedly that we are not live. If so, why is the fiber of my neighbors fully functional? My neighbor and I made millions of calls at our cost to get this rectified and we are not being assisted at all. We explained this repeatedly and the response that we received from one of your supervisor, he is not responsible to assist us in regards and neither rectify the issue at all it is our responsibility. So how are we supposed to do this without the assistance of your company? Am I responsible to do my installation?
Now suddenly after millions of calls you people keep telling me repeatedly that we are not live. If so, why is the fiber of my neighbors fully functional? My neighbor and I made millions of calls at our cost to get this rectified and we are not being assisted at all. We explained this repeatedly and the response that we received from one of your supervisor, he is not responsible to assist us in regards and neither rectify the issue at all it is our responsibility. So how are we supposed to do this without the assistance of your company? Am I responsible to do my installation?