AP
Anje P

1 reviews | Active since Jan 2018

29 Jan 2018, 09:09

Worst service

The worst overall service i have ever experienced. They dont have a proper system and should really work on hiring educated staff that actually have experience in working with clients. I mean how do you ask a client to call you back after they have added the wrong adress twice? Isnt that their job? Telling you that a 'superhero' will be assigned to you but non of the links in the mail work to actually speak to this person? Nobody calls you back and after waiting for more than a month and spending a million phone calls i would not recommend anyone to use them. A company that doesnt have enough staff at all and really doesnt care about the installation after fiber was already installed in the complex.

0
Replies (1)
Vumatel
Vumatel's reply29 Jan 2018, 10:40
Official

Hi Anjep

We trust that you are well.

Please send us your address and contact details on *** so that we can rectify this issue.

Regards

The VUMA Team

Best regards,