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EK
Evette K

1 reviews | Active since Apr 2018

02 Nov 2022, 06:46

Worst place ever

I seriously do not know how you people still have open doors. Wait yes, they ***** your money that is how. I would not recommend anyone to use Vumatel. They are the the worst

0
Replies (8)
Vumatel
Vumatel's reply02 Nov 2022, 07:12
Official
Good day
We apologize for the experience thus far. How may we assist in bettering your customer experience as we pride ourselves in providing the best service to our customers?


Kind Regards
Zoleka Guca
EK
Evette K's update02 Nov 2022, 11:03
Reviewer Update
They took the old one. How am I supposed to send you that one. I can only then send the new one
EK
Evette K's update02 Nov 2022, 11:04
Reviewer Update
Network Identifier: CXNK00EABF14
EK
Evette K's update02 Nov 2022, 11:04
Reviewer Update
This is the new one
Vumatel
Vumatel's reply02 Nov 2022, 11:18
Official
Kindly note that the payment details have not been added to our system. Please contact your ISP to advise on the billing and payment inquires.
EK
Evette K's update02 Nov 2022, 11:21
Reviewer Update
I have. But you guys are charging me through them.
Vumatel
Vumatel's reply02 Nov 2022, 11:35
Official
The ISP conducts monthly billings on your account as they provide internet access for your line.
Vumatel
Vumatel's reply02 Nov 2022, 13:35
Official
Good day 
Kindly note that the ISP provided us with a small portion of the payment made monthly. Please enquire with your ISP for the billing and payment inquiries.

Kind Regards
The Vuma Team