JJ
Juwaki J

1 reviews | Active since Aug 2022

22 Aug 2022, 17:27

Worst internet provider ever

The worst internet provider ever! They have expensive fibre packages but when is time to work they drag their legs. I had an internet outage since Saturday. Logged a call no one has responded its 3 days later now im just forced to go to the office. Not mentioning it too k me a whole month to get set up!

If it wasnt for the binding contract i would cancel immediately dont waste your time

0
Replies (1)
Vumatel
Vumatel's reply23 Aug 2022, 10:18
Official
Good day Juwaki

Thank you for getting in touch. 

As per our telephone conversation, there is change management in your area and it is causing Intermittent Connectivity. 

We apologize for the inconvenience that this is causing. We are hard at work to finish the changes in your area and we promise fast connectivity upon resolution. 

Thank you for your understanding. 

Kind Regards
The Vumatel Team.